This Privacy Policy describes how OrifromJapan ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Site") and the services we offer (collectively, the "Services").
Information We Collect
We collect several different types of information for various purposes to improve our Services to you.
Personal Information: When you place an order, create an account, subscribe to our newsletter, or contact us, you may provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include your name, billing address, shipping address, email address, phone number, and payment information.
Non-Personal Information: We also collect non-personal information that does not directly identify you. This may include information about your browsing activity on our Site, such as the products you viewed and purchased, your internet protocol (IP) address, browser type, operating system, referral source, and the date and time of your visit.
How We Use Your Information
We use the information we collect for various purposes, including:
To process your orders and fulfill your requests.
To send you important information about your orders, including confirmations, invoices, and shipping notifications.
To administer your account and provide customer service.
To personalize your experience on the Site by recommending products that may interest you.
To send you promotional emails and marketing communications (with your consent).
To improve our Site and Services.
To analyze trends and statistics on how users interact with the Site (using Google Analytics).
To process your payments securely through Stripe (payment processor).
Third-Party Service Providers
We may disclose your information to third-party service providers who help us operate our business and provide the Services to you, such as:
Google Analytics: We use Google Analytics to track user behavior on our Site. Google Analytics collects information such as your IP address, browser type, and the pages you visit on our Site. This information is used to improve the user experience on our Site. You can learn more about Google Analytics and its privacy practices here: https://support.google.com/analytics/answer/7318509?hl=en.
Stripe: We use Stripe to process your payments securely. Stripe collects your payment information, such as your credit card number and billing address. This information is used to process your payment and prevent fraud. You can learn more about Stripe and its privacy practices here: https://stripe.com/privacy
These third-party service providers are obligated to use your information only to perform services on our behalf and in accordance with this Privacy Policy.
We may also disclose your information if we are required by law to do so or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We take reasonable steps to protect the information you provide us from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee the security of your information.
Your Choices
You have several choices regarding your information:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
You can access and update your personal information by logging into your account on the Site.
You can request that we delete your personal information by contacting us.
You can opt out of Google Analytics tracking by installing a browser add-on here: https://support.google.com/analytics/answer/181881?hl=en
Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to delete the information from our records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at [email protected].
