We want you to be happy with your purchase from OrifromJapan. We offer returns and exchanges within 30 days of delivery.
Please note:
Customers are responsible for return shipping costs.
Items must be returned in their original condition, with all tags and packaging intact.
Any loss in value (as agreed upon with OrifromJapan) due to damage or wear beyond reasonable handling for inspection may be deducted from your refund.
To initiate a return or exchange:
Please contact us through our email address provided on the "Contact Us" page. We will guide you through the return process and provide any necessary instructions.
This section clearly outlines your return and exchange policy, including the timeframe, customer responsibility for return shipping and condition of returned items. It also provides a call to action for customers who wish to initiate a return or exchange.